We hope you love our products. All of our products are baked fresh and without any preservatives. As such, they are intended to be consumed within a few days of receipt. In the event that you aren’t as excited about the products as we are, please contact us within 2 days of receiving them and we’ll offer a replacement item.
Please be aware that all ingredients are processed on the same equipment (eggs, nuts, soy, wheat, coconut). There is a risk of the presence of food allergens.
Although we make every attempt to provide an exact design and to match colors, it may not be possible to match an exact shade of a color, but we will come as close as possible. The final product may be subject to slight variations. Also be aware the exposure to light can cause colors to change. We do not offer discounts or refunds if the exact shade of a color is not achieved or if a variation occurs due to lighting. In the event that a major variation needs to be made we will communicate this to you and seek re-design approval.
Pick Up Only Items: Care and Handling
We are not responsible for any damage to the products after pick-up or after setup is complete. The client is responsible for providing an appropriate and secure table and environment for the cake(s). Cakes may be heavy and require a sturdy table, and optimal room temperature of 75 degrees or below.
If you or your representative elects to pick up and set up the cake, you assume all liability and responsibility for the condition of the cake once it leaves the possession of Stinky Grapefruit.
Catering/Special Orders Deposits, Payments, Cancellations
A deposit of 50% and a signed contract is required to consider this an order and contract for services to be rendered. The remaining balance is due ten (10) business days prior to the delivery date. Any changes to this order must be made no later than ten (10) business days prior to delivery. Any changes requested after the signing of this contract cannot be guaranteed and may be subject to additional charges.
All deposits are non-refundable. There will be no credit given for orders cancelled inside of ten (10) business days. For cancellations with more than ten (10) business days’ notice, credit may be given for a future order, less the fair market value of items that cannot be re-used. This offer is subject to the date being available.
If full payment is not received by the due date, the order may be cancelled.